![]() If you are looking for another size Check Out Dimplex 20" Opti‐Myst Pro 500mm Cassette CDFI500-PRO Don't hesitate any longer-make the smart choice and embrace the unmatched charm and functionality of the Dimplex 40" Opti-Myst 1000 Water Vapor Electric Fireplace Cassette CDFI1000-PRO without delay! ![]() This is recommended for a seamless look and to avoid refilling the water tank. You have the option of using a continuous water supply when you purchase the additional plumbed water supply kit sold separately (CDFIPLUMB-KIT, works with copper piping).Have some fun and change up your customizable flame width by adding the included spacers and slots to your Optimyst cassette.Get creative with the modular design and combine multiple CDFI500-PRO (sold separately) and CDFI1000-PRO (sold separately) cassettes to achieve the desired length for dramatic linear installations impossible to achieve with gas fires.The Optimyst flame effect uses revolutionary ultrasonic technology to produce a fine mist that creates the lifelike illusion of flames and smoke.See-through, three-sided, open concept, the possibilities are endless, so go ahead, play with fire. The revolutionary Optimyst by Dimplex reinvents the electric fireplace and makes it easier than ever to add a dramatic fire feature to any space. Now imagine flames made of water that you can reach out and touch. Forget about venting, gas lines and hot glass, because they are a thing of the past. ![]() Picture the perfect fireplace: any length, any location, and any number of sides. FIREPLACE & HEARTH ACCESSORIES Expand submenuĭimplex 40" Opti-Myst 1000 Water Vapor Electric Fireplace Cassette CDFI1000-PRO Review Prepare to be immersed in a mesmerizing ambiance and irresistible charm as you step into the captivating world of the Dimplex 40" Opti-Myst 1000 Water Vapor Electric Fireplace Cassette CDFI1000-PRO, thoughtfully designed by this exceptional electric fireplace proudly offered by Flame Authority.If you are replacing the product with something else, we may be able to help you cover some or the costs depending on the product. Due to drastically increasing LTL/freight shipping costs, any outright returns will incur 25% cancellation fee + return shipping costs. Information on your brand and/or product. This often varies on a case-by-case basis please reach out to us if you would like specific if the manufacturer will not permit us to return a product, we cannot offer you a return. We order our products directly from the manufacturer. Not all orders are available for return once they have shipped. You, as the customer, are responsible for any shipping costs throughout any returns and exchange processes. Refunds and Returns: If you need to exchange your product, you may do so. ![]() If you have questions, please send an email to or call us at (832) 251-7418 during business hours. Cancel your order any time before it ships completely free of charge (exceptions apply on custom orders). Order Cancellations: At Entertainment Haven, we pride ourselves on having one of the best policies in the industry. If you do miss the 48-hour mark, we still encourage you to reach out to us and we will try our best to resolve the issue. Doing so within 48 hours of receipt is imperative because after that time window closes and are no longer responsible for any damaged, missing, or wrong items. You also must provide all possible evidence (including pictures) needed to justify any claims. Carriers and manufacturers will always try to protect themselves and can deny liability which is why you should never clean sign a BOL, even if the delivery appears undamaged. If you don't receive your tracking information within 6 business days of placing your order feel free to reach out to us at Delivery: When it comes to freight related issues, 48 is the magic number, and signing all BOLs with “upon final inspection” is the magic phrase. We will send your tracking information to the email address you provided within 24 hours of it leaving the warehouse. Order Shipment: If your item is available and payment is processed, your order will ship within 5 business days from order placement. If your items are available for immediate shipment within 5 business days, we will process your payment and submit the order shipment. If your item is on backorder or unavailable, we will not charge your card and reach out to your via email. As soon as we receive your order, we reach out to our suppliers and confirm the item is in-stock and ready and for shipment. ![]() This means we have received your order and have pre-authorized your credit card for purchase. Order Confirmation: You will receive an order confirmation email as soon as you place your order. ![]()
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